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Accessibility

Help using our website and our approach to accessibility.

We want everyone to be able to browse flowers, place an order, and contact Flowers on the Ridge. If a part of our website gets in your way, we want to hear about it and help you complete your visit.

Get help with an order

Call or email the shop using the contact details below if you need help choosing flowers, placing an order, arranging delivery, or checking an existing order. You can also use our contact form. Phone assistance is available during shop hours, listed on our About page.

Our accessibility goal

Our goal is to work toward the Web Content Accessibility Guidelines, WCAG 2.2 Level AA. These guidelines address matters such as keyboard access, readable contrast, text alternatives, and understandable forms.

This statement describes our goal and how to ask for help. It is not a certification of conformance. Some parts of the website may still need improvement, including services supplied by third parties.

Report an accessibility problem

Please tell us which page or feature caused a problem, what you were trying to do, and how you would like us to contact you. If helpful, include your browser, device, and assistive technology. You do not need to disclose a disability or medical information.

We will review your feedback, help with the task where possible, and use the report to guide improvements. If an order is time-sensitive, please call the shop.

Third-party services

Some parts of the shopping experience, such as payment forms, maps, and bot-protection challenges, are provided by other companies. If one of these creates a barrier, contact us for assistance with your order or inquiry.

Updates to this statement

We will update this statement as our website and accessibility work change. The date above records the latest revision.

Contact Flowers on the Ridge

For questions about this policy or help with an order, contact our shop.

20 Lewis St., Basking Ridge, NJ 07920

(908) 766-6199

info@flowersontheridge.com

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